|
Objective: What everyone can do, we
do better
The Company is
committed to providing an environment that is conducive for our
customers to entrust us with looking after their real estate needs. |
|
* Courtesy |
|
We will address all our customers by their appropriate titles e.g.
‘Mr’, ‘Ms’ unless given permission to do otherwise. Listening
to our customers and attending to their needs are our first
priority. |
|
* Sense
of Urgency |
|
Prompt client communication and action remain a constant priority.
All enquiries and requests require an immediate response unless it
is impossible to do so. |
|
*
Peace of Mind |
|
We will be in
constant contact with our customers who entrust us with the sale of
their properties. Feedback is important so that customers are
aware of the circumstances and can evaluate their positions in the
first instance |
|
*
Investment in Technology |
|
We continually invest in progressive technology to keep abreast of
the latest tools that will enhance our competitive edge and to
better serve our clients and customers. |
|
*
Professional |
|
We continually invest in training of our staff in industry practices
and methods to hone our image as a dedicated and professional team.
We are progressive in our quest for knowledge so that we may
represent ourselves with competence, confidence and integrity. |
|
*
Ethical Work
Practices |
We
want to command the respect of our customers and our peers by our
honorable and ethical work practices.
|
|
|
|
Over the years, our customer service
policy has been the cornerstone of our success and this winning
formula has been, and will continue to be, our Total Commitment to
Customer Service. |
|
|
